Murano Large Glass Tube Chandelier
| Simplified Customization Service: Select colors and styles according to your preferences, including various color combinations. |
| (Easily customize glass color, fixture finish, chain length, and more.) |


Specifications
- Material: Metal, Glass.
- Finishes: Polished Nickel, Polished Gold.
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Glass Color: Clear, Pink, Purple.
- Light Source: E12 or E14.
- Power: Max 15W
- Dimming Function: It depends on whether the light bulb you purchased supports dimming functionality.
- Rated Voltage: AC 110-240V.
- Wiring: Hardwired.
- Mounting: Ceiling Mount (Slanted ceiling installation is possible; if you require slanted ceiling installation, please contact us.)
- Moisture Resistance: IP 20 Damp-rated, Suitable for indoor use.
- Control Method: Compatible with common push switches. (not included).
- Wire Length: The suspension chain measures up to 39.4 inches in length. Lengths can be customized upon request.
- Certification: UL, CE, SAA listed.
Dimensions
- Size: ∅ 32.3″ x H 18.9″ / Dia 82cm x H 48cm

Frequently Asked Questions (FAQ)
Why does some of the glass look slightly different?
Is the glass prone to breakage during shipping?
How do I clean and maintain the glass?
Is the length of the suspension chain adjustable?
Chandelier Installation Guide
Installation Height
Dining Room (Chandelier positioned above the dining table):
- Standard 8-foot ceiling: The bottom of the chandelier should be positioned 30–36 inches above the tabletop.
- For every additional foot of ceiling height, raise the chandelier position by 3 inches (e.g., for a 9-foot ceiling, the range becomes 33–39 inches).

Foyers, Living Rooms, and Hallways (Areas without furniture underneath):
- The bottom of the chandelier should be at least 7 feet above the floor to prevent people from bumping their heads.
- For two-story foyers with a vaulted ceiling, the bottom of the chandelier is typically positioned a few inches below the level of the second-floor landing, ensuring a balanced and harmonious appearance when viewed from both the upper and lower levels.
- Stairwells: The bottom of the chandelier should be positioned at least 7 feet above any individual stair tread.

Is the Chandelier Size Right for Your Home?
Formula 1 — Room Size Determines Chandelier Diameter:
- Add the room's length (in feet) and width (in feet) together; convert the resulting sum into inches to determine the recommended chandelier diameter.
- Example: A 12 ft × 14 ft room → 12 + 14 = 26 → A chandelier with a diameter of approximately 26 inches.
Formula 2 — Dining Table Determines Chandelier Diameter:
- Chandelier Diameter = ½ to ⅔ of the dining table's width, OR at least 12 inches narrower than the table's shortest side.
- Example: A dining table 42 inches wide → A chandelier diameter of 21–28 inches is most suitable.
Can it be installed on a sloped roof?
Resource Viewing and Downloading
1. Shipping Destinations & Dispatch Location
Supported Shipping Destinations
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Continental U.S. (48 contiguous states)
Please note that we do not ship to Alaska, Hawaii, P.O. Boxes, APO (Army Post Office), or FPO (Fleet Post Office) addresses.
If you are located outside the U.S. but wish to purchase our products, please contact our customer service team at support@woorglamp.com to inquire about possible shipping options.
Dispatch Location
2. Order Processing Time
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Regular Products: Orders are typically processed within 3–5 business days after submission, including inventory verification, packaging, and shipment inspection.
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Customized Products: Personalized custom lighting products require additional production time, extending the processing period by an extra 5–12 business days, which will delay the total delivery time accordingly.
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Special Circumstances: During holidays or promotional events, order volume may increase significantly, and processing time may be slightly extended by 1–3 business days. We will keep you updated on your order status via email in real time.
3. Shipping Methods & Fees
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Shipping Method
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Estimated Delivery Time
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Fee Description
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Standard Shipping
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20–40 business days
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Free for all orders
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Expedited Shipping
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9–20 business days
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Tiered pricing based on order amount (see details below)
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Expedited Shipping Fee Standards
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Order Amount Range
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Expedited Shipping Fee
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$0.01 –$200.00
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$80.00 USD
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$200.01 –$400.00
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$120.00 USD
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$400.01 –$600.00
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$200.00 USD
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$600.01 –$800.00
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$280.00 USD
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$800.01 – $1000.00
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$360.00 USD
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$1000.01 – $1200.00
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$420.00 USD
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$1200.01 – $1500.00
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$500.00 USD
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$1500.01 – $1800.00
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$650.00 USD
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$1800.01 – $2000.00
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$760.00 USD
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4. Carriers & Order Tracking
5. Duties, Taxes & Customs Clearance
6. Order Issue Resolution
Tracking Updates
Address Errors or Changes
Refused, Lost, or Stolen Packages
Delivery Delays
7. Other Notes
Out-of-Stock Items
Return Policy
Important Disclaimer
8. Contact Us
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Email: support@woorglamp.com
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Phone: +1 513-536-6668
1. Return Policy
1.1 Return Period
1.2 Eligibility for Returns
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The item is in its original, unused condition, with all original tags, labels, and packaging intact.
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All accessories, manuals, and included components are complete and undamaged.
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Items requiring assembly must be returned unassembled. Items that have been installed, have damaged wiring, or loose crystals are not eligible for return.
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You can provide a valid order number or proof of purchase.
1.3 Cost Responsibility for Returns
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Our Responsibility (Free Returns): If the return is due to product quality issues, manufacturing defects, shipping damage, incorrect delivery, or undelivered items returned to sender, we will cover all return shipping costs, including any applicable customs fees. We will process a full refund or send a free replacement at no additional cost to you.
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Customer Responsibility: If the return is initiated for personal reasons, you will be responsible for covering the return shipping costs and any related customs fees. Personal reasons include, but are not limited to:
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The product does not meet your personal expectations (e.g., color, design, features)
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Size mismatches based on your personal judgment
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Change of mind or no longer needing the product
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Ordering the wrong item, model, or quantity
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Failure to read the product description thoroughly, leading to unexpected features or specifications
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1.4 Non-Returnable Items
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Items beyond the 30-day return period
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Customized, personalized, or made-to-order products created to your specific specifications
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Light bulbs and other consumable items once opened or used
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Items not in their original condition, with missing tags, or damaged/altered packaging
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Final sale items
2. Exchange Policy
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For exchanges due to product quality issues or shipping damage, we will cover all costs for returning the original item and shipping the new replacement.
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For exchanges initiated for personal reasons, you will be responsible for the return shipping cost of the original item, as well as the full purchase price of the new item.
3. Order Cancellation
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Customized Products: Once your order for a customized product is confirmed, it cannot be canceled, as we begin production immediately.
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Non-Customized Products:
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You may cancel your order within 24 hours of placing it, free of charge.
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If you cancel after 24 hours but before your order has been shipped, a $50 handling fee will apply.
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Once your order has been shipped, it can no longer be canceled, and you will need to follow the return process outlined above.
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4. Return Process
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Check Eligibility: Review this policy to confirm your item meets the return eligibility criteria.
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Submit Return Request: Send an email to our customer service team at support@woorglamp.com with the following information:
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Your order number
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The item(s) you wish to return
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Detailed reason for the return
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Photos of the item and any damage/issue, if applicable
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Obtain Return Authorization:
Before shipping your item, you must contact our customer service team within 30 days to obtain a Return Merchandise Authorization (RMA) number. Returns sent without prior authorization will not be accepted or processed.
Return Address:
Recipient: Woorglamp Global Returns Center
Address: 2F, Building 4, No. 80 Longxi Road, Jianghai District, Jiangmen, Guangdong 529080, China -
Package and Ship:
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Pack the item securely in its original packaging, including all original accessories and a copy of your order confirmation.
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Clearly mark the RMA number on the outside of the package.
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After shipping, please send us the tracking number for your return package via email.
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Inspection and Processing: Once we receive your returned item, our team will inspect it within 3-5 business days to confirm it meets our return conditions.
5. Refund Processing
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Once your return is inspected and approved, we will notify you via email.
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Refunds will be processed to your original payment method automatically. The processing time depends on your payment provider:
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PayPal: Refunds typically process within 1-3 business days.
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Credit/Debit Cards: Refunds typically process within 5-7 business days.
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Please note that your bank or payment provider may require additional time to post the refund to your account.
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If you have not received your refund within 15 business days of approval, please contact us with your order number so we can assist you.
6. Contact Us
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Email: support@woorglamp.com
- Phone: +1 513-536-6668